Tools for Talk in the

Workplace

Master essential communication skills for the construction industry, enhancing teamwork, conflict resolution, & safety

People play an important role in the success of every project

• People can be the missing piece to making projects ​more successful
• Learning what drives peoples behaviors
• Improve communication skills
• Learn what motivates people
• Recognizing the patterns of behavior that can cost you ​on projects
• Avoiding worksite injuries
• Creating cohesive teams (in and outside your ​company)
• Engaging the Law of Reciprocity to create more ​dynamic teams
• Learn how to create leverage in conversation
• Build Rapport with difficult people
• Avoid interpersonal conflict with other trades on site
• Conflict resolution
• Learn who to promote and why

Why work with Jess

Jessica Coulthard has been working in manufacturing and construction for

over 30 years.

• Machine operator
• Production scheduler
• Project Coordinator
• Estimator
• Structural planner
• Junior Project Manager

As well as, for the last 8 years she has been a

coach, teaching Human Needs Psychology and an NLP practitioner.

(Neuro Linguistic Programming)

Host of the Ignited Entrepreneurs Podcast

as well as multiple time Author, making her a

communications expert

Past Projects

Total Makeover challenge as Coach & Trainer (since 2018)

Voice Story as a 2x presenter

Founder and Host of the Women Who Inspire Conference (2019)

Host of Ignited Entrepreneurs Podcast (140 episodes)

Programs

1/2 day workshops (in person or virtual)

level 1 - Tools for Talk in the Workplace

Foundations of understanding people’s motivation, patterns of behavior and language

• Understanding why we do everything we do
• Recognizing challenging people and what they really want
• Recognizing patterns of behavior in ourselves and others
• Enhancing communication skills through Human Needs Psychology
• Creating leverage and building influence for win/win communication
• Activating the Law of Reciprocity in building relationships
• Improve team collaboration by recognizing peoples driving force
• Tools for interacting more effectively with management, coworkers, other trades, etc.
• Tools to feel more success at work by learning your personal driving force
• Tools to make better decisions

Programs

1/2 day workshops (in person or virtual)

level 2- Tools for Talk in the Workplace

Advanced understanding for improving team collaboration by recognizing peoples driving force

(Level 1 prerequisite)

• Building more dynamic teams based on people’s motivations
• Recognizing who to promote and why
• Tools for interacting more effectively with management, coworkers, other trades, and other stakeholders
• Tools for better annual reviews
• Creating a career roadmap with employees
• Understanding how to motivate individuals based on their top needs (driving force)
• Creating more Buy-IN from employees, owners, trade and other stakeholders
• Creating leverage and influence

Client Testimonials